These Terms & Conditions relate to products sold by either:
www.noveltyspirits.co.uk and / or Spirit of Big Bear

Age of Consent for Alcohol Purchases.
As we supply some products which are alcohol based, by using this site you confirm you are 18 years of age or over, and you acknowledge to have read and agreed to these terms & conditions. 
This is the current U.K. Law, and we cannot supply to anyone who is under the age of consent in your country of residence.

Offer & Acceptance:
We can only accept your order if you have paid in full for the goods, services, or subscription.
We can accept payment by a debit or credit card from the U.K. billing address of the registered debit or credit card user. 
Once payment has been received, we will confirm that your order has been accepted by sending an email to you at the email address you provided when you placed the order.
As we offer individual personalisation of certain products shown on our website, we will confirm your precise requirements and accept your instructions for these bespoke orders.
All products and services are subject to availability. 
If the items are not available, we will contact you as soon as possible to confirm if you agree to wait for the item to return into stock, or whether you would prefer a refund. 
All refunds will be returned to your original method of payment.
Our acceptance indicates a legally binding contract between us.

Delivery:
We use third party couriers to deliver our products.
All our products have been carefully packed and thoroughly transit tested to ensure they arrive in pristine condition.
If the delivery is made to the you at the U.K. billing address of the registered debit or credit card user, we require a signature for items delivered, at which point responsibility of the item purchased passes to you.
If you have ordered the item(s) as a gift, and delivery is made to a different address from the U.K.  billing address of the registered debit or credit card user who paid for the products, we require a signature for items delivered by them, at which point responsibility of the item purchased has been fulfilled and passes to you.
Gift Vouchers will be delivered by Royal Mail “Signed For” delivery services to the delivery address of the person who is the designated recipient.
Whilst we deliver to most areas of mainland U.K. if you need any advice on delivery to other locations, please email us.

Gift Vouchers:
Gift vouchers are valid for 12 months from the date of purchase and can be redeemed against all products, services, or subscriptions shown on our website. 
They are not transferable and cannot be returned or redeemed for cash.
www.noveltyspirits.co.uk and Spirit of Big Bear cannot be held liable if the Gift Voucher is lost, stolen, destroyed or if the delivery address that was entered by the purchaser was incorrect.

Returns:
If the item you purchased has been personalised, we cannot accept any returns for these products, unless the item has a defect or is faulty.
Purchases of perishable goods cannot be returned unless the item has a defect or is faulty.
If you believe that an item is defective or faulty, please contact us on office@noveltyspirits.co.uk for further investigation.

Cookies Policy:
Our website uses cookies so that we can provide the best service possible. By continuing to browse this website you consent to their use.

Miscellaneous:

We reserve the right to amend and change information on our website.
All content included on our website is the property of our Company and by browsing our site you acknowledge that all content is protected by copyright, trademarks, database rights and intellectual property rights.
This site may have links to third party websites which are not under our control and does not imply any endorsement of those sites.
We take reasonable endeavours to ensure that our website is free of errors, viruses and malware, but cannot give any warranty or guaranty, and all users of this site should ensure they take responsibility for their own security and that of their personal information and that of their computers and electronic devices.

These Terms & Conditions can be varied and revised by us over time, and all Users and Members should check the terms and conditions that apply at the time of their use of this site.

Modern slavery is a crime and a violation of basic human rights.
It takes various forms such as slavery, servitude, forced and compulsory labour and human trafficking, all of which deprive the persons’ liberty by another to exploit them for personal or commercial gain.

Noveltyspirits has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in our business dealings and relationships with our employees, our suppliers and supply chain, consistent with our obligations under The Modern Slavery Act 2015.

Noveltyspirits expects the same high standards from all our contractors, suppliers, and other business partners, and we expect that our suppliers will hold their own suppliers to the same high standards.

This policy applies to all persons working for us, or on our behalf and in any capacity. This policy does not form part of any employees’ contact of employment, and we reserve the right to vary or amend it at any time.

Responsibility for the policy.
Noveltyspirits has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control, comply with it. Noveltyspirits has primary day to day responsibility implementing this policy and procedures, ensuring they are effective in countering modern slavery.

Compliance with the policy.
All employees must ensure they read, understand, and comply with this policy. The prevention, detection, and reporting of modern slavery in any part of our business or supply chain is the responsibility of all those working for us and under our control. You are required to avoid any activity that may lead to, or suggest a breach of this policy, and you must notify your manager if you believe or suspect there has been a breach, as soon as possible.
You are encouraged to raise concerns about any issue of modern slavery in any part of our business or supply chains, and you must notify your manager if you believe or suspect there has been a breach, as soon as possible.

This policy statement is intended for businesses in all countries, especially in the United Kingdom.

If you are unsure if a particular act, the treatment of workers more generally, or their working conditions within our supply chain constitutes any of the various forms of modern slavery, you must notify your manager if you believe or suspect there has been a breach, as soon as possible.
Noveltyspirits is committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith any form of modern slavery.

Detrimental treatment includes dismissal, disciplinary action, threats, or any other unfavourable treatment connected with raising a concern.

If you believe you have suffered any such treatment, you should inform your manager as soon as possible.

Communication with suppliers and the supply chain.
Noveltyspirits communicates our zero-tolerance approach to modern slavery to all suppliers, contractors, and business partners at the outset of our business relationship. Noveltyspirits asks all suppliers, contractors, and business partners to confirm they implement and enforce their own obligations under the Modern Slavery Act 2015, either by providing noveltyspirts with a copy of their Modern Slavery Act 2015 Policy or by providing a Letter of Assurance, indicating their compliance with the Modern Slavery Act 2015 Policy. Each contract to a supplier, contractor, and business partner is made in good faith by noveltyspirits, on the basis all suppliers, contractors, and business partners have acted ethically and with integrity when assessing their obligations to their onward supply chains and partners.
Noveltyspirits retains the Modern Slavery Act 2015 policy statements or Letters of Assurance from all suppliers, contractors, and business partners. Copies of these documents can be inspected at our offices by giving 28 days’ notice in writing by Companies or Organisations, prior to entering into a business relationship with noveltyspirits.

Breaches of this policy.
Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.

Noveltyspirits may terminate their relationship with other individuals, organisations, suppliers, contractors, and business partners should it be proven that other individuals, organisations, suppliers, contractors, and business partners have contravened the Modern Slavery Act 2015.